IT Support & System Administration Essentials
About Course
About the Course
The Basics of IT Support Administration: Hands-On Essentials program is designed for beginners and aspiring IT professionals who want a strong foundation in IT support and system administration. Delivered via live online sessions, this instructor-led program emphasizes real-time learning, interactive engagement, and practical, hands-on exercises.
Learners will gain skills in troubleshooting, system administration, hardware/software management, networking basics, and IT service best practices, preparing them for entry-level IT roles such as IT Support Technician, Helpdesk Specialist, or Junior System Administrator.
Duration: 45 Days
Total Hours: 90 Hours
Mode: 100% Live Online Classes (Instructor-Led)
Course Content
Module-1: IT Support Fundamentals & System Overview (10 Hours)
-
Introduction to IT support roles
-
Understanding operating systems and hardware basics
-
Overview of software installation and configuration
-
IT service management basics (ITIL concepts)
-
Practical: Explore system utilities & task management
Module-2: Operating Systems Installation & Configuration (15 Hours)
Module-3: Hardware & Software Troubleshooting (15 Hours)
Module-4: Networking & Connectivity Basics (15 Hours)
Module-5: IT Service Management & Best Practices (15 Hours)
Module-6: Capstone Project & Evaluation (20 Hours)
Student Ratings & Reviews
No Review Yet